MIMO field notes · Delivery & installation · · MIMO editorial team
The word “delivery” can cover very different services. One quote may end at a curb or receiving area; another may include carrying items into rooms and assembling them. Define the service you need before selecting an offer.
Name the endpoint
State where the goods must end up: loading area, building reception, unit entrance or final room. Ask the supplier to identify the actual included service in writing. Do not assume that a driver can carry furniture through a building simply because the address includes a unit number.
Confirm who supplies the crew and who controls scheduling. A product supplier may use a transport carrier whose scope differs from a local installation team’s work.
Add the related tasks
List unpacking, assembly, placement, installation, packaging removal and old-item removal separately. Request product-specific installation by appropriate personnel where required. A room-delivery service is not automatically authorization for wall mounting or other building work.
| Service item | Confirmation needed |
|---|---|
| Carry-in | Approved route and final location |
| Assembly | Exact products and instructions |
| Placement | Approved layout and permitted movement |
| Disposal | Packaging or old furniture actually included |
Match the service to the building
Ask about loading arrangements, reservations, access hours and required documentation. Provide these constraints when requesting a quote. A service that works for a house may need a different plan for a multi-unit building.
Record what happens if access is unavailable or the route cannot be completed. Check any applicable redelivery or storage terms through the actual supplier agreement.
Before the appointment, give the property and delivery team the same written note. Afterward, reconcile what was received and what work remains.
A higher service level may or may not be right for your project. The essential point is that the quote, building plan and operating team agree on where responsibility changes. That avoids counting a curbside arrival as a completed apartment setup.
Sources & useful references
- MIMO project and delivery planning — Project support and conditions requiring confirmation
- MIMO RFQ Builder — Quantity and project-request preparation
Published by MIMO. Planning examples describe hypothetical situations, not completed client projects. Directory information is a starting point; current terms require confirmation with the property or provider.
Continue with a related decision
Reserve loading and elevator access before furniture dispatch
Delivery insurance documents: ask the building what it requires
Receiving furniture cartons: reconcile quantity before installation